Privacy Policy for Protecting Your Personal Information

Welcome to the Medications and Nutrition (“M&N”) website, operated by NCA (Nutrition Consultants Australia).

Your privacy matters to us.

This page explains how we collect, use, and protect your personal information when you use our website and services.

The Personal Information We Collect

Information you provide directly, such as -

Your name and email when signing up or purchasing memberships.
Optional details you share to help improve our services.

Information automatically collected from your devices, such as -

IP addresses.
Time spent on pages.
Search terms that brought you to our website.

Some information may also come from third parties like social media platforms, but only with your permission.

How We Use Your Information

Your personal information helps us -

Provide and manage your account and memberships.
Communicate important updates and service information.
Improve how our website and services work.
Keep our website secure and prevent fraud.
Comply with legal requirements if needed.

Who We Share Your Information With

We share personal data only with trusted parties who support our services, including -

IT and system management providers.
Legal, financial, and insurance advisors.
Government or regulatory bodies when legally required.

We never sell or trade your personal information.

How We Protect Your Information

We use industry-standard security measures, including SSL encryption, to safeguard your data as it travels over the internet. However, no method is completely foolproof, so users should also keep their passwords secure.

If we suspect any security breach, we may suspend your account access until the issue is resolved.

International Transfers

Sometimes your information may be shared with third parties in countries outside your own. We ensure those parties comply with strict privacy standards like GDPR.

Data Retention

We keep your personal information only as long as necessary to provide services or meet legal requirements. After that, data is securely deleted or anonymised.

Managing Your Information

You can update your personal details anytime in your account settings. For other changes or deletion requests, contact us, and we’ll respond within 30 days after verifying your identity.

There are some cases where we may limit access to your information, such as legal restrictions or privacy concerns for others.

Your Privacy Rights

If you reside in the European Economic Area, additional rights under GDPR apply, including -

Access, correction, or deletion of your personal data.
Withdrawing consent for processing your data.
Receiving your data in a portable format.
Sharing your data with a third party you choose.

Making Complaints

If you have concerns about how we handle your data -

Contact us first, and we will investigate promptly.
If unsatisfied and you are in the EEA, you can contact your local Data Protection Authority. Click here to find your appropriate Data Protection Authority.
Outside the EEA, complaints can be directed to the Office of the Australian Information Commissioner.

Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes here and on our homepage. Continued use of our website means you accept any updates.

Minors

Our services are not for anyone under 16 years old. If we discover we have collected data from a minor, we will delete it immediately.

Contact Us

For questions about this Privacy Policy or your personal information -

Phone: (05) 9482 7424 (replace “05” with “03”)
Email: enquiries1@medicationsandnutrition.com (remove "1")
Postal: M&N, PO Box 353, FAIRFIELD VIC 3078, AUSTRALIA

Amended 11th September 2025.