Privacy Policy for Protecting Your Personal Information

Welcome to the Medications and Nutrition (“M&N”) website, operated by NCA (Nutrition Consultants Australia). Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

The Personal Information We Collect

Standard information we collect in providing our services are herein outlined -

Information you provide directly:

  • Your name and email when signing up or an account or purchasing memberships.
  • Optional details you choose to share to help improve and tailor our services to you.

Information automatically collected from your devices:

  • IP addresses, time spent on pages, and search terms that brought you to our website. Note: This data is used strictly for technical website performance and security. We do not use tracking pixels or advertising cookies to track your behaviour across the internet.

Third party information:

  • Device and useage data, including IP addresses, time spent on specific pages, and the search terms that brought you to our website

How We Use Your Information

We use your personal information to improve our services, namely -

  • Provide, manage and maintain your account and memberships.
  • Communicate important updates, administrative notices, and service information.
  • Analyze and improve the functionality and performance of our website.
  • Maintain website security, monitor system health, and prevent fraudulent activity.
  • Comply with applicable legal and regulatory obligations.

Who We Share Your Information With

We only share your data with trusted partners who assist in our operations, including -

  • IT and system management providers.
  • Professional services providers including legal, financial, and insurance advisors.
  • Government, law enforcement, or regulatory bodies when strictly required by law.

Our Commitment to Confidentiality: We treat all client relationships as strictly confidential. We never sell, trade, or rent your personal information, nor do we advertise or disclose our clients' identities or names for marketing purposes.

How We Protect Your Information

We use industry-standard security protocols, including SSL encryption, to safeguard your data during transmission. However, no method is completely foolproof, so users should also keep their passwords secure.

Please Note: While we take rigorous steps to secure your data, no method of internet transmission is 100% secure. We urge you to keep your account passwords confidential.

If we suspect a security or data breach, we reserve the right to temporarily suspend your account access while we investigate and resolve the issue.

International Data Transfers

As we operate globally, your information may occasionally be transferred to and stored by third-party service providers located outside your home country. Where data is transferred internationally, we ensure that appropriate safeguards are in place to meet strict global privacy standards, including the General Data Protection Regulation (GDPR).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with statutory legal and accounting requirements. Once no longer required, your data is securely deleted or permanently anonymized.

Managing Your Information & Privacy Rights

You can update your personal details anytime by logging into your account settings.

Your Rights

Depending on your location (such as the European Economic Area [EEA] or Australia), you have specific rights regarding your data, including the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability.

To submit a data request, please contact us using the details below. We will verify your identity and respond within 30 days. Please note that access may be limited if compliance would infringe on the privacy of others or violate legal restrictions.

Minors

Our services are not directed toward, or intended for use by, individuals under the age of 16. If we become aware that we have inadvertently collected personal data from a minor under 16, we will take immediate steps to delete it from our systems.

Making a Complaint

If you have questions or concerns about how your data is handled, please reach out to us first so we can investigate and resolve the matter promptly.

If you remain unsatisfied with our response, you have the right to lodge a complaint with a supervisory authority:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Material changes will be highlighted via a notice on our homepage or emailed directly to registered users. Continued use of our platform constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or your personal information -

  • Phone: [+61] (0)3 94 827 424
  • Email: enquiries [at] medicationsandnutrition.com
  • Postal: M&N, PO Box 353, FAIRFIELD VIC 3078, AUSTRALIA

Amended 17th June 2026.

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